rp1win is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains in clear, transparent terms what data we collect, why we collect it, how we use and protect it, and what rights you hold as a data subject under our data governance framework. Please read this document carefully before using our services.
Our Commitment
Every piece of data transmitted between your device and rp1win is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never transmitted in plaintext.
rp1win does not sell, rent, or trade your personal data to any third-party advertiser, data broker, or marketing network. Your information is used exclusively to operate and improve your platform experience.
You have the right to access, correct, and request deletion of the personal data we hold about you at any time. Requests are processed within 30 days of receipt by our privacy team.
We collect only the personal data that is strictly necessary to provide our services, verify your identity, process transactions, and comply with our legal and regulatory obligations.
Personal data is retained only for as long as is necessary for the purpose it was collected, or as required by applicable law. After the retention period expires, data is securely deleted or anonymized.
In the unlikely event of a data security incident that affects your personal data, rp1win will notify affected users promptly and implement immediate remediation measures in accordance with best-practice incident response protocols.
1.1 This Privacy Policy is issued by rp1win (referred to in this document as "rp1win", "we", "us", or "our"), the operator of the online betting and gaming platform accessible at rp1win.cam and all associated sub-domains, mobile interfaces, and applications.
1.2 rp1win acts as the Data Controller in respect of the personal data collected through and in connection with the Platform. As Data Controller, rp1win determines the purposes for which and the means by which your personal data is processed.
1.3 This Privacy Policy applies to all individuals who access or register on the Platform, including prospective users who browse the Platform without registering, registered account holders, and former account holders whose data rp1win retains pursuant to its legal and regulatory obligations.
1.4 For all privacy-related inquiries, correction requests, or complaints, you may contact our dedicated Privacy team at [email protected]. Our team operates in English and Bahasa Indonesia and responds to all inquiries within 5 business days.
2.1 rp1win collects personal data only to the extent necessary to provide, operate, and improve the Platform and to comply with applicable legal and regulatory requirements. The categories of personal data we may collect are set out below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, Indonesian National ID number (KTP), gender | Account registration, KYC verification, age verification (21+ requirement) |
| Contact Data | Email address, mobile phone number, city of residence (e.g., Jakarta, Surabaya, Bandung, Medan) | Account communications, support, security alerts, promotional notifications (where opted in) |
| Financial Data | Bank account numbers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Processing deposits and withdrawals, fraud prevention, anti-money-laundering (AML) compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens, login timestamps | Platform security, fraud detection, geo-restriction enforcement, technical troubleshooting |
| Usage Data | Pages visited, games played, betting history, session duration, feature interactions | Platform improvement, personalization, responsible gaming monitoring |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, WhatsApp messages sent to our support number | Support delivery, quality assurance, dispute resolution |
| KYC Documents | Photographs or scans of government-issued ID (KTP), selfie photographs submitted for identity verification | Identity verification, regulatory compliance, fraud prevention |
2.2 We do not intentionally collect any special categories of sensitive personal data — such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data — except where this is strictly required for regulatory compliance purposes (for example, where responsible gaming regulations require us to record and monitor certain behavioral indicators).
3.1 Directly From You. The majority of personal data rp1win holds about you is provided directly by you in the course of:
3.2 Automatically. When you access and interact with the Platform, certain Technical Data and Usage Data is automatically collected through cookies, session tokens, server logs, and similar technologies. This data collection is inherent to the operation of any web-based platform and is necessary for security and functionality purposes. Please refer to Section 7 of this Policy for a detailed explanation of our use of cookies.
3.3 From Third Parties. rp1win may receive limited personal data about you from trusted third-party sources in specific circumstances, including:
rp1win does not purchase personal data lists from data brokers or third-party list providers. All data received from third parties is subject to appropriate data-sharing agreements that require those parties to have a lawful basis for sharing the data with us.
4.1 rp1win processes your personal data for the following specific purposes:
4.2 rp1win will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or having a clear legal basis to do so.
5.1 rp1win processes your personal data on the following legal bases:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to fulfill our obligations to you under the Terms & Conditions — including account creation, payment processing, and customer support delivery. |
| Legal Obligation | Processing required for compliance with applicable laws and regulations, including KYC identity verification, AML record-keeping, and responding to lawful requests from authorities. |
| Legitimate Interests | Processing necessary for rp1win's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and internal analytics — provided those interests are not overridden by your rights and freedoms. |
| Consent | Processing for optional purposes where you have given clear, informed, and freely given consent — primarily marketing communications and optional personalization features. You may withdraw consent at any time. |
5.2 Where rp1win relies on legitimate interests as the basis for processing, we conduct a balancing test to ensure that our interests do not outweigh your fundamental rights and privacy interests. If you wish to obtain more information about a specific legitimate interests assessment, please contact [email protected].
6.1 rp1win does not sell, rent, or trade your personal data. We may disclose your personal data to the following categories of recipients only to the extent necessary for the stated purpose:
6.2 All third-party recipients who process personal data on rp1win's behalf are required to enter into data processing agreements that obligate them to process your data securely, only for the specified purpose, and in accordance with applicable data protection standards.
Important: rp1win will never share your personal data with third-party advertisers, affiliate marketing networks, or social media platforms for targeted advertising purposes without your explicit prior consent.
7.1 rp1win uses cookies and similar tracking technologies on the Platform to enable essential functionality, improve performance, and — where you have consented — deliver a more personalized experience. A cookie is a small text file placed on your device by a web server when you visit a website.
7.2 The types of cookies used on the Platform are as follows:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, load balancing. Without these, the Platform cannot function. | No — essential for operation |
| Functional | Remembering your language preference, display settings, and region (e.g., WIB time zone display for Jakarta-based users). | No — improves core experience |
| Analytical | Aggregated, anonymized data on how users navigate the Platform, which features are most used, and where technical errors occur. Used to improve the Platform. | Yes — consent-based |
| Marketing | Tracking promotional campaign effectiveness and, where consented, delivering relevant promotional messages based on Platform behavior. | Yes — consent-based |
7.3 You may manage and withdraw your consent to non-essential cookies at any time through your browser settings or by contacting our support team. Please note that disabling strictly necessary cookies will impair your ability to use core features of the Platform, including login and payment functionality.
7.4 rp1win does not use third-party advertising cookies or cross-site tracking technologies for the purpose of building behavioral profiles for external advertising networks.
8.1 rp1win retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law and regulation. The standard retention periods applicable to each category of data are set out below:
| Data Category | Standard Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML and regulatory compliance requirements |
| Financial Transaction Data | Duration of account + 5 years post-closure | Financial record-keeping and AML obligations |
| KYC Documents | Duration of account + 5 years post-closure | Regulatory identity verification obligations |
| Communications & Support Records | 3 years from the date of the interaction | Dispute resolution and quality assurance |
| Technical & Log Data | 12 months from collection | Security monitoring and fraud detection |
| Marketing Preferences | Until consent is withdrawn, then deleted within 30 days | Consent-based processing |
| Anonymized Analytics Data | Indefinite (as it no longer constitutes personal data) | Legitimate interests — platform improvement |
8.2 At the end of the applicable retention period, personal data is securely deleted from active systems or anonymized beyond re-identification. rp1win conducts periodic data audits to ensure that retention schedules are adhered to across all data storage systems.
9.1 rp1win employs a multi-layered approach to data security designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our key security measures include:
9.2 While rp1win takes all reasonable and industry-standard measures to protect your personal data, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. You are responsible for maintaining the security of your own account credentials and for notifying rp1win immediately if you suspect unauthorized access to your account.
Security Reminder: rp1win will never ask you for your account password via email, live chat, or any other communication channel. If you receive any message purportedly from rp1win requesting your password, treat it as a phishing attempt and report it immediately to [email protected].
10.1 As a data subject, you hold the following rights in relation to the personal data that rp1win processes about you. You may exercise any of these rights at any time by submitting a written request to [email protected]. We will respond within 30 days of receiving your request.
Request a copy of all personal data rp1win holds about you, along with information about how it is used and with whom it is shared.
Request correction of any inaccurate or incomplete personal data we hold about you. For KYC-related corrections, additional verification may be required.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
Request that we restrict the processing of your data in certain circumstances — for example, while a dispute about the accuracy of your data is resolved.
Receive a copy of your personal data in a structured, commonly used, machine-readable format, where the processing is based on consent or contract.
Object to processing based on our legitimate interests, including profiling for responsible gaming purposes, unless we can demonstrate compelling grounds that override your interests.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
If you are dissatisfied with how rp1win has handled your personal data, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
10.2 rp1win will not charge a fee for processing your data subject rights requests in the vast majority of cases. Where a request is manifestly unfounded or excessive — particularly if it is repetitive in nature — we reserve the right to charge a reasonable administrative fee or to decline the request, with written reasons provided.
11.1 The Platform is strictly intended for adults aged 21 years and over. rp1win does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process, and we take all reasonable measures to prevent minors from accessing the Platform.
11.2 If rp1win discovers that personal data has been collected from a person under the age of 21 — whether through a false declaration during registration or any other means — we will immediately suspend the relevant account, delete the associated personal data to the extent permissible by our legal obligations, and return any funds deposited by that individual to the payment method originally used.
11.3 Parents and guardians who believe that their child has registered on the Platform or whose personal data may have been collected by rp1win are urged to contact us immediately at [email protected] or [email protected]. We will treat such reports as a priority and respond within one business day.
21+ Only. rp1win is an adult gaming platform. We enforce a strict minimum age of 21 years. If you are under 21, you must not register for or use this Platform. If you are concerned about a minor accessing this Platform, please contact our support team immediately.
12.1 rp1win reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. Material changes to this Policy will be communicated to registered account holders via email to the address on file and/or via a prominent notice displayed on the Platform at least 7 days before the changes take effect.
12.2 Minor changes — such as corrections to typographical errors, updated contact details, or clarifications that do not materially affect your rights — may be implemented without advance notice, though the "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
12.3 Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of and agreement to the revised Policy. If you do not agree with the revised terms, please discontinue use of the Platform and contact us to request account closure.
12.4 Prior versions of this Privacy Policy are available on request from [email protected].
13.1 For all privacy-related inquiries, data subject rights requests, or complaints regarding rp1win's handling of your personal data, please contact our Privacy team through any of the following channels:
13.2 When submitting a data subject rights request, please include your full name, the email address registered to your rp1win account, and a clear description of the right you wish to exercise or the data you are inquiring about. This will allow us to locate your records promptly and process your request efficiently.
13.3 All communications with our Privacy team are handled in both English and Bahasa Indonesia. Our team operates primarily on Western Indonesia Time (WIB, UTC+7), covering Jakarta, Surabaya, Medan, Bandung, and other cities across Western and Central Indonesia. Email inquiries are monitored around the clock and will receive a substantive response within the timeframes stated above.
13.4 If you are not satisfied with rp1win's response to your privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction. rp1win will cooperate fully with any regulatory investigation arising from a data subject complaint.
This Privacy Policy was last reviewed and updated on 1 January 2026. By using the rp1win Platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. Please also review our Terms & Conditions for the full contractual framework governing your use of the Platform.
Our dedicated Privacy and Support teams are available 24/7 to help with data inquiries, rights requests, and account questions. You can also explore our FAQ for quick answers.
Browse the FAQ Read Terms & Conditions